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Our district has been updated to the new sync release; why is the Attendance Summary and Attendance Tally Report showing Total Absences equal to zero?

Article ID: 673
Last updated: 16 Oct, 2015
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The new sync release requires you to define your Daily Absent codes as Full Day or Half Day. The Attendance Configuration has to be updated to set all the Daily Absent codes to ‘Full Day Absent’ to be counted in the calculation of Total Absences and Days in Attendance.

Go to Attendance System > Maintenance - Attendance > Attendance Codes. Search on Type = Absent and Daily/Period = Daily codes. Click on each code and scroll down to set the Absent Day Code = Full Day.

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