Why didn't a parent receive an email from iPass?

Q. Why didn’t a parent receive email sent from iPASS when they have an email address in their Guardian Record?

A. In order for a parent to receive email they must have their Guardian Permission for Receives Mail set to Yes.  Once set to Yes, the parent will receive email sent using the Email Class option or when sent to an individual student’s parent(s). 



Article ID: 485
Last updated: 26 Jan, 2015
Biographical -> FAQ -> Why didn't a parent receive an email from iPass?
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